Our Vision & Values

Middleton Hall’s vision is: ‘to be recognised as the best retirement village in the UK’

Our five values are:

  • Customer Service – Continually improving quality and service to deliver excellence and innovation in all we do
  • Living Well – Ensuring that our community is living well
  • Teamwork – Contributing to our passionate, dedicated and engaged team
  • Sustainability – Looking after our environment and community
  • Future – Thinking, acting and planning for the long term

A person’s approach and commitment to the values is considered carefully during the recruitment process. Following selection, they are supported in working to the values, which also form the basis of appraisals and performance reviews.

An official photograph at the Skills for Care Accolade Awards ceremony, with Andrea Sutcliffe, Chief Inspector of CQC Social Care on low row, far right