MH13E – Support Worker – Hour Bank Contract

Middleton Hall is an award-winning retirement village, rated CQC Outstanding.  Winner of Skills for Care Accolade award 2018 and has the prestigious Platinum award for Investors in People.

Middleton Oaks comprises of 2 x 8 bedded households (Acorn & Catkin House) which focuses on small group living within a home environment.  There is a separate entrance to the centre through a covered winter garden. This lifestyle is particularly attractive for people who live with dementia promoting a participative and nurturing relationship in a familiar home setting, together with people looking for a family living type of environment, therefore the successful candidate will need to be willing to learn and understand the needs of residents who have dementia, you need to be able to see the person first rather than the condition which comes secondary, people with dementia don’t always see the way others see or feel things, everyone is different so patience and understanding is key in this role.

You must be positive and committed to making a difference to the lives of our residents by enabling and empowering them to live well. The new households are quite independent and you will need to have a wide range of skills, those used on a daily basis within the home. i.e.  Cooking, baking, arts & crafts, sewing, gardening & cleaning etc., which you will be heavily involved in.  You need to have patience and a willingness to give people your time including being able to engage with the residents and identify their strengths and weaknesses which is essential to the role.

We encourage our residents to use their life skills every day and take part in everyday activities and interests based on life history and goals for the future, including being an active part of the daily running of the household.

No previous experience is required, however we would expect the successful candidate to be a good team player and be able to build good working relationships with families so that the resident remains at the centre of all decisions and include families in activities and daily life, therefore excellent communication and interpersonal skills are required.  You may be required to drive residents to and from appointments, therefore a full driving license is essential.

Successful candidates will take part in a 6 day induction programme when joining the company.  If you have no specific care qualifications when you join, you will be expected to study for the Care Certificate during your first three months of joining with a commitment to studying for an NVQ qualification within a year.  Middleton Hall offers various training courses and programmes to be able to increase your knowledge in your role.

Middleton Hall Retirement Village is a Living Wage Employer.  Successful candidates will be need to have a DBS check carried out as part of the recruitment process.

Do you feel you have the skills, values, personality and approach to be successful in this type of environment, can you make a real difference to our residents, many who live with dementia, if so you can have a look on our website and apply by downloading an application form from

We do not accept CV’s, we only accept applications from candidates made on our application forms.

 An assessment session will be run for this position on Friday 1st March 2019.

The salary for this position is £8.75 per hour.

The closing date for applications is 28th February 2019.