Aims and Objectives

Our Vision

“Middleton Hall aims to be recognised as the best retirement village in the UK”

This should be achieved through our values:

Our Values

Customer Service – continually improving quality and service to deliver excellence and innovation in all we do.

  • Living Well – Ensuring that our community is living well
  • Teamwork – Contributing to our passionate, dedicated and engaged team
  • Sustainability –Looking after our environment and community
  • Future – Thinking, acting and planning for the long term

The Waterside and Middleton Woods - Independent Living

  • To provide retirement accommodation that is more spacious and of higher quality than standard retirement housing
  • To build a positive and stimulating community where people help each other to enjoy independent lives
  • To provide an umbrella of security, support and services available from excellent staff when needed
  • To promote an active and healthy lifestyle to help residents maintain their independence and achieve their aspirations

Middleton Grove - Independent Living with Support

  • To provide first class, spacious accommodation that is clearly residents’ own personal space
  • To enable people to live their own lives with peace of mind and the security to make their own decisions and choices, free from worry
  • To encourage independence through tailored support from an excellent personal support team
  • To ensure a range of facilities and services to promote a fulfilling, healthy and active lifestyle so that residents can achieve their aspirations

Middleton Gardens - Supported Living with Residential Care and Hotel Living with Residential Care

  • To provide high quality rooms, that clearly give residents their own personal space along with social space to encourage the sense of community
  • To promote a lifestyle with as much or as little support respecting individuality, preferences and life history and focussing on peoples strengths and abilities
  • To ensure facilities and services promote a fulfilling, healthy and active lifestyle so that residents can achieve their aspirations
  • To work with residents to plan and deliver care needs in a respectful and professional manner through an excellent staff team

Middleton Oaks - Small Group Living Residential and Dementia Care

  • To provide relationship centred care with facilities that support a family, home environment
  • To promote a lifestyle with as much or as little support respecting individuality, preferences and life history and focussing on a persons’ strengths and abilities
  • To support people who live in Middleton Oaks and their families by employing staff who are highly skilled in recognising that the person comes first

Middleton Court - Nursing, High Dependency and Palliative Care

  • To provide high quality rooms to meet the needs of residents requiring nursing care
  • To deliver a positive and holistic service to ensure physical, psychological and social needs are met
  • To provide excellent specialist trained and knowledgeable staff to work with individual residents delivering care needs in a respectful and professional manner while promoting choice and dignity
  • To ensure facilities and services promote a fulfilling, healthy and active lifestyle so that residents can achieve their aspirations

About

The award-winning Middleton Hall Retirement Village offers a choice of superior quality independent properties, supported accommodation and care services set in beautiful surroundings. The friendly village community and its wide range of facilities are  designed to support people to live their best lives in retirement.

Contact

Middleton Hall Retirement Village
Middleton St George
Darlington
Co. Durham
DL2 1HA

t. 01325 332 207
e. info@mhrv.co.uk

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