Aims and Objectives

Middleton Hall Retirement Village – Aims and Objectives

Our Vision

 “Middleton Hall aims to be recognised as the best retirement village in the UK”

This should be achieved through our values:

 Our Values

Customer Service – continually improving quality and service to deliver excellence and innovation in all we do.

  • Living Well – Ensuring that our community is living well
  • Teamwork – Contributing to our passionate, dedicated and engaged team
  • Sustainability –Looking after our environment and community
  • Future – Thinking, acting and planning for the long term

The Waterside and Middleton Woods – Independent Living

  • To provide retirement accommodation that is more spacious and of higher quality than standard retirement housing
  • To build a positive and stimulating community where people help each other to enjoy independent lives
  • To provide an umbrella of security, support and services available from excellent staff when needed
  • To promote an active and healthy lifestyle to help residents maintain their independence and achieve their aspirations

Middleton Grove – Independent living with support

  • To provide first class, spacious accommodation that is clearly residents’ own personal space
  • To enable people to live their own lives with peace of mind and the security to make their own decisions and choices, free from worry
  • To encourage independence through tailored support from an excellent personal support team
  • To ensure a range of facilities and services to promote a fulfilling, healthy and active lifestyle so that residents can achieve their aspirations

Middleton Gardens – Supported Living with Residential Care and Hotel Living with Residential Care

  • To provide high quality rooms, that clearly give residents their own personal space along with social space to encourage the sense of community
  • To promote a lifestyle with as much or as little support respecting individuality, preferences and life history and focussing on peoples strengths and abilities
  • To ensure facilities and services promote a fulfilling, healthy and active lifestyle so that residents can achieve their aspirations
  • To work with residents to plan and deliver care needs in a respectful and professional manner through an excellent staff team

Middleton Oaks – Small Group Living residential and dementia care

  • To provide relationship centred care with facilities that support a family, home environment
  • To promote a lifestyle with as much or as little support respecting individuality, preferences and life history and focussing on a persons’ strengths and abilities
  • To support people who live in Middleton Oaks and their families by employing staff who are highly skilled in recognising that the person comes first

Middleton Court – Nursing, High Dependency and palliative care

  • To provide high quality rooms to meet the needs of residents requiring nursing care
  • To deliver a positive and holistic service to ensure physical, psychological and social needs are met
  • To provide excellent specialist trained and knowledgeable staff to work with individual residents delivering care needs in a respectful and professional manner while promoting choice and dignity
  • To ensure facilities and services promote a fulfilling, healthy and active lifestyle so that residents can achieve their aspirations