Carers – Bank

We are currently looking to recruit bank carers.

If you are interested in applying complete the application form and email to recruitment@middleton-hall.com

SUMMARY JOB DESCRIPTION – CARER

CARE
  • Assist residents with all aspects of daily living, bathing, dressing, ensuring promotion of their independence at all times
  • Assist residents with mobility problems as per moving and handling care plan, ensuring general care of wheelchair/walking aids
  • Assist residents with care of hearing aids, glasses and dentures
  • To take appropriate measures to prevent physical deterioration including pressure care, foot and oral hygiene, falls management
  • Promote continence where appropriate and manage incontinence according to care plan
  • Encourage residents mental wellbeing by appropriate stimulation according to care plan
  • Answer call system promptly and prioritise tasks
  • Follow guidelines for handover and report at beginning and end of each shift
  • Plan care with resident monthly or as indicated (key worker or named nurse only)
  • Make and change beds according to policy
  • Escort residents to hospital and other appointments as required
Measured by:- Spot checks / inspections / manager feedback
SOCIAL CARE
  • Read, understand and follow residents’ individual social needs and interests from residents’ documentation and/or social care file for all residents
  • Promote and encourage residents to fulfil social interests on an individual or group basis
  • Key workers must take their residents out in the grounds on a minimum weekly basis (CH)
  • Take every opportunity to engage residents in suitable conversation both during care tasks and at other times
  • Work with social care co-ordinator in providing activities and accompanying residents on outside trips (CH)
  • Follow guidelines of key worker duties ensuring all aspects of role are met
Measured by:- Documentation / social care file / communication tracker, resident / family feedback / manager feedback
FOOD AND DRINK
  • Set tables and trays for all meals in the correct manner and serve meals/snacks to hotel standard following hygiene and food handling procedures
  • Assist residents to eat and drink in a dignified and supportive manner
  • Ensure all residents receive correct dietary and fluid intake according to nutritional assessment and are offered appropriate choices from menu
  • Carry out cleaning tasks as required, especially when housekeepers are not on duty or short staffed
Measured by:- Spot checks / documentation / manager feedback
DOCUMENTATION
  • Complete and update resident documentation accurately including:- Care plans, resident notes, social care, diaries, daily accountability, bath record
  • Record in documentation above all care given with resident where appropriate to timescales and format in guidelines
Measured by:- Spot checks / audit / CSCI reports
EXTENDED ROLE OF CARER (with training and practical competencies)
  • Carry out simple dressings as instructed by district nurse or nurse on duty
  • Administer drugs to residential clients following correct procedure and documentation
  • Assist nurse to carry out complex dressings on nursing clients
  • Admit new clients and complete (residential) documentation accurately
  • Take enquiries, complete enquiry form correctly and show prospective clients round
  • Arrange appointments with outside agencies
Measured by:- Supervision / observation / documentation / ongoing assessment
NVQ3/SENIOR CARER RESPONSIBILITIES
  • Organise staff allocation and workload
  • Monitor performance and feedback to staff to ensure appropriate standards achieved
  • Monitor and maintain agreed stock levels of medical supplies
  • Advise and support key workers on completing documentation
  • Attend and participate in Senior Carer/Nurse meetings
Measured by:- Supervision / observation / documentation / ongoing assessment / manager feedback

SUMMARY      JOB DESCRIPTION FOR ALL STAFF

GENERAL
  • Read, sign, demonstrate understanding and follow all policies, procedures and guidelines in Department Policy file
  • Apply training and job specific knowledge to role
  • Deal with all residents and visitors in a courteous and professional manner
  • Demonstrate understanding of telephone system
  • Answer and return all telephone calls promptly, courteously and professionally according to guidelines
  • Ensure punctual start to shift or working hours
  • Ensure flexibility to meet department and business needs
  • Adhere to company sickness policy
  • Drive company vehicles according to guidelines and carry out errands for other departments
  • Check department notice board each day on duty and ensure understanding/action taken
  • Check appropriate place for mail and diary information each time on duty
  • Make sure appropriate information with regard to staff or residents is passed within department and to other departments
  • Ensure work area is kept tidy at all times, especially at the end of a shift
  • Provide assistance to colleagues within department and other departments based on priorities
Measured by:- Spot checks / policy file / manager feedback / staff handbook
Health and Safety
  • Read, sign and follow all health and safety policies and procedures
  • Ensure equipment is safe and suitable for purpose and report faults in maintenance book and/or take appropriate action
  • Wear protective clothing as identified in risk assessments
  • Follow COSHH guidelines
  • Report all accidents/incidents in relevant documentation
Measured by:- Inspections / audit / spot checks
STAFF DEVELOPMENT
  • Maintain staff handbook
  • Attend all statutory training
  • Ensure that minimum yearly training hours are achieved
  • Ensure that dress and conduct reflect Middleton Hall’s standards (as per policy)
  • Complete set objectives and prepare/attend all appropriate meetings/reviews and appraisals
  • Coaching and assisting new members of staff by leading by example, demonstration and help completing induction/familiarisation
  • Organise and prioritise own workload according to daily routines and objectives agreed with line manager
Measured by:- Staff handbook / training record / random checks / reviews and appraisals