Detailed below are answers to many questions that have previously been asked. This is not an exhaustive list. Do please contact us if you have a different question.Are regular trips out organised?
A. Yes, trips to local places of interest take place each week. We have two minibuses, offering a chance for everyone to join in.
A. Yes, the 12 / 12A from Darlington town centre stops at the rear entrance to Middleton Hall.
A. No, visitors are welcome anytime. There are no set visiting hours.
A. Yes, there is a guest suite in Middleton Grove for visitors. Booking is advisable.
A. Yes, a telephone line is available in all rooms, included in the care fees.
A. It is possible to use a mobile phone throughout most of Middleton Hall. Please check our postcode (DL2 1HA) for the specific coverage with your provider.
A. Yes, with our agreement. Middleton Hall is responsible for the refurbishment of all rooms. Any unauthorised changes to the room would be chargeable.
A. Yes. Residents are encouraged to bring some of their own furniture and personal items, depending on the room size. Pictures are permitted on the walls.
A. A sensible amount of furniture, pot plants and a bird feeder would be considered. For any other items, please ask first.
A.Yes. Priority is given to all existing residents, over and above anyone else on the waiting list.
A. Pets are allowed at Middleton Hall but must be assessed prior to reservation.
A. Christmas is a lovely time of year here. There is a full programme of events, with special menus in The Restaurant and Orangery. All areas are decorated by staff and residents and families are welcome at all times.
A. We would encourage you to speak to your manager first. There is a full complaints procedure on display within Middleton Hall as well as a link on this website.